HomeCourses
Teamwork & Conflict Resolution
Teamwork & Conflict Resolution
English,
Blended Learning,
4 ECTS
Description

This CPD is designed to enhance the knowledge and skills of healthcare and social care professionals in effective teamwork within diverse interdisciplinary settings. Through interactive discussions, case studies, and practical exercises, participants will learn the principles of teamwork, communication strategies, conflict resolution techniques, and collaboration methods to improve organisational effectiveness.

Through this course, participants will get the opportunity to understand the importance of teamwork in health and social care settings, to develop effective communication skills for collaboration within interdisciplinary teams and to identify strategies for building and maintaining cohesive teams. Additionally, they will also explore conflict resolution techniques to address interpersonal conflicts within teams and the role of leadership in fostering a positive team culture.

Requirements

As a CPD award, this award is meant for persons who are currently employed within Health Care institutions. These may include Social Assistants, Nursing Aides, Health Assistants, Assistant Care Workers, Care Workers, Health Carer I, Health Carer II, Senior Health Carers.

Targeted Group

Social Assistants, Nursing Aides, Health Assistants, Assistant Care Workers, Care Workers, Health Carer I, Health Carer II, Senior Health Carers.

Career Paths

The learner will be able to: 

  • Employ active listening 
  • Exercise empathetic communication
  • Implement diverse conflict resolution techniques
  • Utilise negotiation skills to resolve conflicts
  • Apply strategies for consensus-building to reach team decisions
  • Build resilience and foster adaptability in teams
  • Reflect on one’s practiced for continuous learning in teamwork
Assessments

Written Test and Assignment

Learner Outcomes on Healthmark Academy
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.
25+
Courses
20+
Mentors
1000+
Students
Read More About Us
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
John Doe
Student
Lorem ipsum dolor sit amet, consectetur adipiscing elit,.
John Doe
Student
Lorem ipsum dolor sit amet, consectetur adipiscing elit.
John Doe
Student
Most Popular
Browse by Category
Languages
Health and Social Care
Personal Development